Shipping policy

Shipping & Delivery Policy

At Eshoppingmart LLC, we are committed to processing and delivering your orders as quickly and reliably as possible. This Shipping & Delivery Policy explains our processing times, free shipping options, estimated delivery times, order tracking, and delivery limitations.

1. Shipping Locations

We currently ship orders within the United States only.

We offer free shipping to most eligible U.S. addresses. However, delivery may not be available to certain locations, including:

  • Certain remote locations

  • Military addresses, including APO, FPO, and DPO addresses

  • Certain U.S. islands and territories

  • Locations where our shipping carriers do not provide delivery services

If we are unable to deliver to the shipping address provided, we will contact you to discuss the available options.

2. Free Shipping

We currently offer free shipping on eligible U.S. orders.

Our standard shipping service is provided at no additional shipping charge for eligible destinations.

Fast or expedited shipping is also provided free of charge when available for eligible products. Not all products qualify for expedited shipping.

Shipping availability may depend on the product, destination, inventory location, and carrier service.

3. Order Processing Time

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Processing includes preparing, packing, and handing your order to the shipping carrier.

Orders are generally processed on business days. Processing may take longer during weekends, holidays, promotional periods, or periods of unusually high order volume.

Please note that order processing time is separate from shipping transit time.

4. Shipping Methods & Estimated Delivery Times

Available shipping methods may vary depending on the product and delivery destination.

Standard Shipping — FREE

Estimated delivery: 3–8 business days

Standard Shipping is our regular delivery service and is provided free of charge for eligible U.S. orders.

Fast / Expedited Shipping — FREE When Available

Estimated delivery: 3–5 business days

Products displaying a Fast Shipping tag may qualify for expedited delivery within approximately 3–5 business days.

Fast/Expedited Shipping is free when offered on an eligible product. This service is not available for all products or destinations.

The applicable shipping option and estimated delivery time will be displayed during checkout when available.

Estimated Total Delivery Time

For Standard Shipping, the estimated total delivery time is generally:

1–2 business days for processing + 3–8 business days for shipping

These are estimated delivery times and are not guaranteed delivery dates.

5. Order Tracking

Once your order has shipped, we will send a tracking number to the email address associated with your order.

You can use the tracking number to monitor your shipment through the applicable carrier's tracking system.

Depending on the product and destination, we may ship orders using carriers such as:

  • USPS

  • UPS

  • FedEx

  • Other reputable shipping carriers, where applicable

Please allow some time for tracking information to become active after your package has been handed to the carrier.

6. Shipping & Delivery Delays

We make every reasonable effort to meet the estimated delivery times stated on our website. However, delivery may occasionally be delayed due to circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier delays

  • Holidays

  • High shipping volumes

  • Transportation disruptions

  • Incorrect or incomplete shipping information

  • Other unforeseen circumstances

If we experience a significant processing delay or an item becomes temporarily unavailable, we will contact you using the information provided with your order.

7. Out-of-Stock Items & Order Delays

We make reasonable efforts to maintain accurate inventory information.

If an item becomes unavailable or requires additional processing time after your order has been placed, we will notify you by email and provide an updated estimated timeline or available options.

If we are unable to fulfill an item, we will contact you to discuss the available resolution.

8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before placing your order.

If you notice an error after placing your order, please contact us as soon as possible at:

info@eshoppingmart.com

We will make reasonable efforts to update the shipping address before the order is shipped. However, we cannot guarantee that changes can be made after an order has been processed or shipped.

If a package is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if reshipment is requested.

9. Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe or your tracking information indicates an unusual delay, please contact us.

We may work with the applicable shipping carrier to investigate the shipment and determine its status.

Carrier investigations may take additional time depending on the circumstances.

10. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

To help us investigate the issue, please provide:

  • Your order number

  • Photos of the shipping package

  • Photos of the damaged product

  • A description of the damage

Please send this information to:

info@eshoppingmart.com

We will review the information and, where applicable, work with the shipping carrier to determine an appropriate resolution in accordance with our Return & Refund Policy.

11. Delivered but Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, we recommend that you:

  1. Check around your delivery location.

  2. Check with household members, neighbors, or building management, where applicable.

  3. Confirm that the shipping address on your order is correct.

  4. Contact the shipping carrier using your tracking information.

  5. Contact us if the package remains missing.

We will assist with the investigation where applicable. The resolution may depend on the carrier's investigation and the circumstances of the shipment.

12. Multiple Packages

Some orders may be shipped in multiple packages depending on product availability, fulfillment location, product size, or shipping requirements.

If your order is shipped separately, you may receive more than one tracking number, and your packages may arrive at different times.

13. Delivery Estimates

All delivery times stated on our website are estimated delivery times and are not guaranteed delivery dates.

Actual delivery times may vary depending on:

  • Shipping destination

  • Selected shipping method

  • Carrier service

  • Product availability

  • Order processing time

  • Weather

  • Holidays

  • Other unforeseen circumstances

We will make reasonable efforts to assist with delivery issues, but carrier delays and circumstances outside our reasonable control may affect delivery times.

14. International Shipping

At this time, Eshoppingmart LLC ships within the United States only.

We currently do not accept or fulfill international orders.

15. Contact Us

If you have questions about free shipping, order processing, tracking, or delivery, please contact us:

Eshoppingmart LLC
Email: info@eshoppingmart.com
WhatsApp: +1 (307) 205-6095

We are happy to assist you with questions regarding your order, shipping status, tracking information, and delivery issues.